Privacy Policy

Effective Date: APRIL 12, 2025
Company: Galaxyworkstx LLC
Address: 5900 Balcones Drive, Ste 100, Austin, TX 78731, USA
Email: support@galaxyworkstx.com

1. Introduction

Galaxyworkstx LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our site and services.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

Name, billing address, shipping address
Email address and phone number
Payment information (processed securely via our payment partners)
Account registration details
Information submitted via contact forms or customer support

b. Information Collected Automatically

IP address and device type
Browser type and operating system
Pages viewed and links clicked
Time and date of visits
Referring website or search engine

c. Information from Third Parties

We may receive information from payment processors, delivery partners, and marketing platforms to complete your order or improve our services.

3. How We Use Your Information

We use your information for purposes including but not limited to:

Processing and fulfilling orders
Providing customer service and responding to inquiries
Sending order confirmations, shipping updates, and promotional offers
Improving our website functionality and shopping experience
Preventing fraud and ensuring security
Complying with legal obligations

4. How We Share Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary to provide services, such as:

Payment processors (to complete transactions securely)
Shipping and delivery providers (to deliver your orders)
IT and website hosting providers (to maintain our online store)
Marketing service providers (to send promotions, if you’ve opted in)
Legal authorities (when required by law or to protect our rights)

All third-party partners are required to keep your information secure and use it only for authorized purposes.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking tools to:

Remember your preferences
Keep items in your shopping cart
Measure site traffic and performance
Personalize marketing and advertising

You can manage or disable cookies in your browser settings, but some features may not function properly without them.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections to your information
Request deletion of your personal data
Opt out of marketing communications
Restrict or object to certain types of data processing

To exercise these rights, contact us at support@galaxyworkstx.com. We will respond within the timeframe required by applicable laws.

7. Data Security

We use industry-standard security measures to protect your personal data, including:

Secure Socket Layer (SSL) encryption for transactions
Firewalls and intrusion detection systems
Limited access to personal data by authorized staff only

While we take all reasonable precautions, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to:

Fulfill orders and provide services
Comply with legal obligations
Resolve disputes
Enforce our agreements

When your information is no longer needed, it will be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our practices. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at:

Galaxyworkstx LLC
5900 Balcones Drive, Ste 100
Austin, TX 78731, USA
Email: support@galaxyworkstx.com